Verhandlungssache – Verhandlungsführung in by Renate Tewes

By Renate Tewes

Ob das Gehalt, die freien Tage, das Einspringen für erkrankte Kollegen, die Übernahme eines Wochenenddienstes, die Teilnahme an citadel- und Weiterbildungen oder das Gesundheitsfördernde Verhalten eines Patienten – in Gesundheitsberufen gibt es viele Themen, die geschickt verhandelt werden müssen. Und nicht immer enden die Verhandlungen mit einer win-win-Situation für beide Verhandlungspartner. Gerade Mitarbeitern im Gesundheitswesen fällt es oft schwer, ihre Positionen intestine zu verhandeln, besonders wenn an ihr soziales Gewissen appelliert wird. Wie erfolgreich verhandelt werden kann, welche Strategien beachtet werden sollten und welchen Nutzen eine gute Verhandlungsführung auch für die kommunikativen Kompetenzen haben kann, zeigt die Autorin, Renate Tewes, anhand von zahlreichen Beispielen, Modellen und Techniken aus ihrer Erfahrung als trainer für Führungskräfte.

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